Pet Meadow is a pet aftercare service provider that enables pet owners and communal groups to say the final goodbye to their special members of the family. Simply log in to the Vet Portal, fill in the requirements, and the specially trained crew members of the platform will help you facilitate the pet cremation service and other formalities in the most organized and comfortable way.

Our contribution

DianApps Contribution to Building The Pet Meadow Project

Pet Meadow was a brand new concept for us that offered aftercare services to people who have lost their pets and are in need of arranging cremation ceremonies. Therefore, DianApps had the added responsibility of providing everything unique and personalized to assist pet owners in scheduling aftercare services for special members of the family. Our team at DianApps added a multitude of custom web development services and features such as a driver portal, creating orders, a customer portal (wherein the owner of the pet can review the order details), billing and invoicing, etc to make the cremation ceremony easy and in the most comforting way.

Solving the Challenges

Before

The Pet Meadow client needed Ruby on Rails developers to build their website app.

Collaboration with other outsourced teams which added multiple Iterations to the process.

Involvement of manual human efforts

Lack of customer call management functionality.

After

DianApps hired an ROR expert who immediately grasped the website requirement and delivered the project within the timeframe.

Pet Meadow hired two teams to work on the platform. To overcome the differences, we planned everything prior alongside discussions with the other team to avoid frequent iterations.

Our team reduced the human efforts by integrating automation along with a few features like billing & invoices and generating shipping labels.

The Pet Meadow owner needed a quick remedy to avoid non-stop calls from the customers, so we added a user-friendly portal for customers to add all the details in the website itself.

Result

Pet Meadow came to us when the client was already in touch with another team. Therefore, getting started with the project from where it lacked was a big challenge. Our team of business consultants sat with the founder and the other team’s product owner to understand what was needed. Keeping that as the center of the development process, we did comprehensive market research and prepared a team almost immediately to start the development process. Throughout the stages, our team ensured that the application was the best version according to the client’s vision to make the aftercare service app efficient.