Client
Sinch
Project
Business
Platform
Salesforce AppExchange
Sinch is a leading cloud communication software that helps businesses connect with customers
through email, voice APIs, and messaging. It ensures to provide seamless communication from
marketing campaigns to security and customer support. With RCS messaging, enterprise-grade
security, and AI-powered solutions, this communication software ensures simplified global
connectivity across different industries.
- Revenue: $675.3M per year
- Funding: $1.5B
- Downloads: 1K+
OUR CONTRIBUTION
DianApps Contribution in Building the Sinch App
DianApps has played a crucial role in developing a seamless and scalable Sinch app dedicated
to global communication. This application is developed using Salesforce AppExchange.
With the technical expertise and experience of the Salesforce developers, DianApps integrated email APIs, voice, and messaging systems, allowing businesses to improve customer engagement effortlessly.
With AI-powered features and secure architecture, DianApps has contributed to making Sinch a robust platform that simplifies omnichannel communication, helping businesses connect with more customers easily.
With the technical expertise and experience of the Salesforce developers, DianApps integrated email APIs, voice, and messaging systems, allowing businesses to improve customer engagement effortlessly.
With AI-powered features and secure architecture, DianApps has contributed to making Sinch a robust platform that simplifies omnichannel communication, helping businesses connect with more customers easily.
Solving the Challenges
Solving the Challenges
Before
1
Absence of a seamless way to connect its voice, messaging, and email services within
Salesforce.
2
Our existing Sinch app faced scalability issues in handling large user demand and global
reach.
3
Leveraging security measures like HIPPA, and GDPR was a challenge for the Sinch App.
4
The platform needed a more intuitive and efficient interface for businesses to engage
with customers.
After
1
DianApps has helped Sinch integrate an advanced API system that ensures efficient and
smooth omnichannel communication.
2
Salesforce developers at DianApps have helped Sinch optimize the platform so it can
support billions of engagements annually, ensuring seamless performance.
3
DianApps implemented advanced security measures, ensuring full compliance with global
standards.
4
Engineers at DianApps enhanced the app’s usability, making customer interactions more
seamless and effective.
PROJECT PROTOTYPE
Result
DianApps' successful contribution to developing a secure, scalable platform for global
business communication enhances the Sinch app. Our developers have streamlined omnichannel
engagement by integrating advanced email APIs, voice, and messaging. We have delivered
multiple solutions, including enterprise-grade security, seamless API connectivity, and
AI-driven fraud detection, by ensuring compliance with HIPAA and GDPR.
With these innovative solutions, the Sinch app now supports billions of interactions
annually, allowing businesses to connect with their customers easily.
What Clients Say
UberEats
Strategic Program
Manager
“They are very good at execution”
Manish Goel
Founder | Thousand Greens
“ Thanks to DianApps' expertise, my platform runs smoothly.
The team ensures quality by reviewing, testing, and
delivering outputs meticulously. They also respond promptly
to queries, despite time zone differences.”
Sam Weekes
Founder | APIAM
"External stakeholders are pleased with the application —
it’s easy to use and professional-looking. Moreover, the
client has developed a close relationship with DianApps."
Rachael Thien
Founder | Curu
“ DianApps has helped the client claim unused AWS credits,
which caused high monthly costs with previous developers.
They've been a reliable development partner; they've
troubleshot complications and addressed unexpected problems
to ensure the MVP and website's integrity and security.”
Alex Berger
Founder | Sports Matching
“ DianApps published the app, regularly checked progress,
provided early testing versions, and followed timelines.
Their project management is strong, communicating issues
promptly. Their speed and cost are remarkable.”
Let’s Talk
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Let’s Talk
Discuss your vision or scale up your entrepreneurial journey. We are only this form away.
Are you still not sure? CHECK THIS
