Who "We Are"
We are a team of conversational AI architects, NLP specialists offering NLP Development Services, and full-stack developers focused on building advanced AI chatbots that transform the way you communicate with your audience.

Enhance customer engagement, automate support, and personalize user journeys with AI-powered chatbots that think, learn, and respond like humans.



Crafting intelligent, context-aware chat experiences that delight users and drive business growth.
We are a team of conversational AI architects, NLP specialists offering NLP Development Services, and full-stack developers focused on building advanced AI chatbots that transform the way you communicate with your audience.
Top AI Chatbots Implemented
Reduction in Manual Queries
Languages Supported
Accuracy in Response Matching (Avg.)
From strategy to scale, comprehensive chatbot development tailored to your needs
Define user flows, conversation intents, and AI capabilities powered by LLM Development Services for high-impact automation.
Build task-specific or domain-trained bots using advanced AI/ML Services for customer support, lead gen, HR, healthcare, and more.
Create Alexa, Google Assistant, and IVR bots using speech-to-text and natural voice synthesis.
Automate product inquiries, order updates, return processes, and personalized recommendations.
Launch bots across channels with seamless integration and rich UI experiences.
Continuously improve your bot’s accuracy with analytics, retraining, and performance tuning.
Empowering businesses to automate conversations and improve customer journeys













See how businesses across industries have leveraged DianApps AI expertise to innovate faster, work smarter, and achieve measurable results.
Orby’s AI platform, powered by the first Large Action Model, streamlines enterprise tasks for enhanced efficiency.


Freshworks’ AI-powered Freshdesk syncs support tickets with Salesforce for seamless IT services and faster resolutions


CaratLane offers 5,000+ timeless jewelry designs, making elegance accessible and affordable for every occasion.

Minimalist is a science-backed skincare brand which DianApps assisted in building an internal app to support its team efficiently.



Founder, Thousand Greens
Thanks to DianApps proven expertise, Thousand Greens is now functioning smoothly, including its core features. The team works thoroughly, ensuring each output is reviewed, tested, and delivered with utmost quality.
Here's a list of FAQs that will help you learn more about DianApps.
We build chatbots for websites, WhatsApp, Slack, Microsoft Teams, Facebook Messenger, SMS, and voice (IVR). Our chatbots integrate with Salesforce, HubSpot, Zendesk, Intercom, and custom CRM/ERP systems via API.
Absolutely. Our bots can be trained to converse in over 35 languages with contextual understanding.
Yes. We specialize in backend API integration with platforms like Salesforce, HubSpot, Zoho, SAP, and custom databases.
A basic AI chatbot starts at $15,000-25,000. Enterprise chatbots with multi-channel deployment, CRM integration, and custom training typically range from $50,000-150,000. Costs depend on conversation complexity, integrations, and deployment channels.
Yes. We train chatbots on your help docs, FAQ pages, past support tickets, and product documentation using RAG architecture. The bot gives accurate, company-specific answers from day one instead of generic responses.
Yes, we build multimodal bots with voice input/output capabilities using advanced speech recognition and synthesis.
We follow strict security protocols, including data encryption, GDPR compliance, and secure API integrations to ensure user data is protected.
Depending on complexity, chatbot MVPs can be deployed in 2–4 weeks. Full-scale systems may take 6–8 weeks.
Rule-based chatbots follow pre-defined decision trees — they break when users ask unexpected questions. AI chatbots use NLU (Natural Language Understanding) and LLMs to understand intent, handle complex queries, and learn from conversations. AI chatbots resolve 60-80% of queries without human handoff.
We track resolution rate, escalation rate, average handling time, CSAT score, and containment rate. Our chatbots include analytics dashboards showing conversation flows, common queries, and areas where the bot needs improvement.
Let your business be available 24/7, solve customer queries instantly, and scale without adding headcount.