Salesforce Support Services

DianApps is a trusted Salesforce support and maintenance service provider for all your Salesforce products. Our support solutions include a user help desk and 24/7 system monitoring, ensuring a fully functional Salesforce environment and delivering high-quality services to your end users.

60%

Boost in System Reliability with Continuous Monitoring

45%

Increase in User Productivity Through Timely Issue Retention

35%

Faster Response Time with Dedicated Salesforce Support

75%

Improved Platform performance via Proactive Maintenance

Implementation Monitoring

Our Salesforce support team consistently monitors your Salesforce implementation, offers strategic recommendations for ongoing improvements, and ensures a smooth, uninterrupted experience.

Continuous Administration

We provide seamless Salesforce support through in-depth demos, user training, and enhancements to existing functionalities. Our experts also suggest necessary customizations to accelerate business progress.

Bug Fixing and Resolution

We enhance your current setup by adding dedicated functionalities while ensuring the code remains bug-free and performance-optimized, maximizing your infrastructure’s value.

User Support and Assistance

At DianApps, we prioritize comprehensive user support, whether you're seeking full implementation or looking to optimize your current Salesforce setup with essential features.

Salesforce Customization

Our team leverages the latest tools and innovations to deliver standout features and functionalities that offer a competitive edge, while adapting solutions to specific user needs.

Data Management and Integration

To drive efficiency and actionable insights, our support experts streamline Salesforce data workflows, ensuring effective storage, access, and integration across platforms.

Looking for a Reliable Salesforce Support Service Provider?

DianApps' development team ensures system monitoring and proactive maintenance.

Salesforce Products We Implement

Different Salesforce products delivered by DianApps ensure customized support solutions.

Fintech

Electric Vehicles

Healthcare & Wellness

Food

Gaming

Business

On Demand

Media & OTT

Ecommerce

Retail

Fintech

Electric Vehicles

Healthcare & Wellness

Food

Gaming

Business

On Demand

Media & OTT

Ecommerce

Retail

Why Choose DianApps as Your Salesforce Support Company?

Connect with expert Salesforce developers at DianApps to implement powerful solutions that help businesses overcome challenges, drive growth, and unlock the full potential of Salesforce cloud services.

100+

Successful Salesforce Projects

72 Hours

Developer Onboarding

10+ Years

of CRM Implementation Experience

5-Star

Client Ratings Across Platforms

99%

Client Retention Rate

24/7

Technical Support Availability

Our Salesforce Support Process

Our Salesforce support stages are designed to provide structured, end-to-end assistance, ensuring smooth implementation, ongoing optimization, and consistent performance across every phase of your Salesforce journey.

Discovery Phase

User Requirement Analysis

Current Implementation/Org. Review

Develop

Solution Engineering

Architecture Design

Development

Quality Assurance

Test & Go-Live

Migration

Smooth Launch

Training

Support

Support & Maintenance

Continuous Updates

Annual Maintenance Contract

Our Successful Salesforce Collaborations at Glance

Freshworks’ AI-powered Freshdesk syncs support tickets with Salesforce for seamless IT services and faster resolutions

10 B+

Product Adoption

$561.7 M+

Revenue Growth

Sinch is a leading cloud communication software that helps businesses connect with customers through email, voice APIs, and messaging.

$675.3M/year

Revenue Per Year

$1.5 B+

Funding

Aampe is a reinforcement learning infrastructure designed to enhance the company’s communication stack.

$699.2K

Revenue Per Year

San Francisco

Location

Look What Clients Say About DianApps

Manish Goel

Founder, Thousand Greens

Thanks to DianApps proven expertise, Thousand Greens is now functioning smoothly, including its core features. The team works thoroughly, ensuring each output is reviewed, tested, and delivered with utmost quality.

Frequently Asked Questions

Here's a list of FAQs that will help you learn more about DianApps.

How can outsourcing Salesforce support services help businesses?

Outsourcing 24×7 technical support and maintenance services allows organizations to stay competitive and gain access to the expertise and experience of skilled developers to ensure smooth business operations, accelerate operational efficiencies, and save a large amount of time.

What support services does DianApps provide for Salesforce?

Multiple Salesforce services are provided at DianApps, including development, customization, data migration, training, consultancy, integration services, and support services such as maintenance and optimization.

Do you provide support services in my preferred time zone?

Being a global Salesforce support service provider, our team is highly dedicated to delivering support solutions in any preferred time zone without any complexity.

Can you offer Salesforce customized Maintenance Support packages?

Absolutely! Our CRM technical support team ensures that it delivers customized support and maintenance services as per the unique requirements of businesses. We offer different packages, including all the necessary services and functionalities.

How much will it cost to hire a Salesforce support service provider?

The cost of hiring a Salesforce support service provider is mainly dependent on the unique business requirements and objectives. To get an accurate estimate for your project, you can instantly connect with our team.

How quickly can I expect a response to my support request?

Our dedicated support team ensures prompt responses to your support requests, with a response time typically ranging from hours to business days, depending on the complexity of the issue.