Our Services

Salesforce Support Services

We provide the appropriate amount of Salesforce support and maintenance services for your Salesforce products. Use our Salesforce support services to set up a functional Salesforce environment so that you can give great services to your customers.

Our Salesforce Support Stages
salesforce-consulting
1. Strong Monitoring

We not only provide Salesforce implementation services but also post-implementation monitoring to ensure that your system continues to function properly. Our dedicated salesforce professionals will proactively monitor the activities of salesforce implementation. We will also provide the necessary recommendations for improvement areas to ensure that your salesforce solution offers a seamless experience.

customization-configuration
2. Regular Administration

We not only offer Salesforce setup services but also post-implementation monitoring to guarantee that your system remains operational. Our salesforce experts will help you administer and monitor the system functionality 24/7. From security management, and bug-free system functionality to training and demo, we will offer a comprehensive range of support services based on your business requirements. We occasionally provide significant recommendations for improving the solution.

integration
3. Bug Fixing

Our skilled Salesforce consultants and developers assist you in keeping your existing system up and running by reducing problems from the present infrastructure. All performance-related concerns will be handled with attention and precision. Our experts will review the codes and fix the performance issues to maintain the smooth functioning of your salesforce solution.

data-transfer
4. App Maintenance & Support

Our comprehensive Salesforce support and maintenance services include long-term maintenance of the app, as well as debugging, app function change, app expansion, and other services. We will provide you with long-term application maintenance services and support, including debugging, modification of applications functionality, expansion, and others, extending your application's life.

testing
5. Salesforce Service Delivery

We deliver on schedule and with extensive analysis and periodic reports. You will find a comprehensive range of User support and assistance services for your salesforce solutions with us. We deliver the best salesforce assistance services based on customizable packages and business requirements. We are a well-known provider of salesforce support services that adhere to our client's standards and confidentiality.

launch
6. Integration Update Support

You won't have to wait for assistance with our real-time integration update support and synchronization services. We will assist you with monitoring your integration, troubleshooting update-related difficulties, and effortlessly building a unique API interface. To ensure a seamless customer experience, we offer improvement plans that maximize the potential of your existing salesforce infrastructure and result in boosting the productivity and performance of your workforce.

Salesforce Support Benefits
30%
Better Lead Conversion
28%
Improved Sales Revenue
45%
Enhanced Customer Retention
38%
Increased Productivity
31%
Faster Case Resolution
Our Salesforce Support Services
We provide a comprehensive range of Offshore Salesforce administration, support, and maintenance services. Our Salesforce administrators are trained to assist you with Salesforce setup and connectivity.

We guarantee knowledgeable responses for your company. On an offshore Salesforce support approach, we can manage all Salesforce administration and user support requirements.

Leverage DianApps expertise in Salesforce administration services. We work for you to improve the design, management, and execution of the Salesforce Customer Success Platform. We offer full support from the industry’s top Salesforce administrators & business analysts.

  • Data administration support
  • Monthly health checks
  • Daily administration support
  • 24*7 system monitoring
  • User help desk
DianApps has established itself as one of the leading providers of superior Salesforce Development Support services throughout the years. We have shown extraordinary abilities in improving our clients' companies by serving as their extended team. Our comprehensive services encompass a variety of activities such as Salesforce task management and customization.

  • Troubleshooting: We promptly react to complex performance/security/other Salesforce issues, which need to be fixed on the code level
  • System evolution: We implement enhancements, including substantial ones, to a Salesforce solution according to change requests and modify default functionality quickly and with no impact on current business operations in Salesforce.
Salesforce Products We Implement
DianApps Salesforce experts are ready to guide and assist you in implementing:
Sales Cloud
Service Cloud
Marketing Cloud
Community Cloud
Financial Service Cloud
Nonprofit Cloud
Salesforce CPQ
Salesforce Chatter
What Makes DianApps
The Best Salesforce Support Partner?
We know that having a trusted partner, competency, and understanding that Salesforce Support may have broad consequences across your organization are all critical components in a successful business, and we help you get there!
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  • Extensive experience in CRM solutions
  • Integrating Offshore Model
  • Provide competitive pricing
  • Hands-on experience in 3rd party software integrations
  • On-time delivery
  • The flexibility of working hours
  • Efficiency & Automation
  • 100% customer satisfaction
Our Top-Notch Custom Solutions & Services
Third-party Integrations
Hybrid/Native Mobile Apps
Fully Branded Communities
Data Transformation
Custom Apps
Workflows & Approvals
Secured Web Services
Custom Heroku Apps
Lighting Components
IoT Implementation
Visualforce Development
CPQ Implementation

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FAQ' s

  • What do I need Salesforce Support services?

    You will need salesforce support services to keep your CRM system error-free, fresh, and up to date. Furthermore, it will improve the security, ranking, speed, and user experience of your platform.

  • Is it possible to integrate Salesforce CRM with websites?

    Yes, Salesforce CRM can be easily integrated with your existing website. Connect with our experts and schedule a call today for better assistance.

  • Can you offer the Salesforce customized Support packages?

    Yes, we can create a customized maintenance and support package based on your business needs. We offer a comprehensive package including all the necessary services and functionalities, you can pick the services as per your requirements, and we will customize the package accordingly.

  • How can I start the Salesforce Support services plan?

    To opt for services, you are required to select the plan from our packages section and send an inquiry to our experts with your business requirements. Our team will review your needs and send a proposal to you. Once you go through the proposal and accept, we begin your project.

  • How much will it cost to hire a Salesforce Support service provider?

    Hiring a salesforce support services provider will depend upon your business requirements and objectives. For better understanding, you can coordinate with our experts and get the answers to all your queries quickly.