What Are the Benefits of Using AI Chatbots in Edtech?

AI Chatbots in the education system are not a traditional method, but an innovative learning method that can resolve issues like overcrowded classes, personalized attention, and more.

Joseph Weizenbaum developed chatbots which came into existence in the 1960s. However, Edtech has gained popularity around the world since the Covid outbreak. Recently, many chatbots have come into existence but some of the popular AI chatbots are ChatGPT, Claude AI, and Google Bard. 

Today, educational technologies like Natural Language Processing (NLP), machine learning, deep learning, and conversational AI play an important role for students and educators, as they help improve the quality of education.

Global AI users in the education sector were £2.5 billion in 2022 and expected to reach $6 billion by 2025. More than 50% of the students are using these chatbots for homework and school activities. Primary teachers use AI tools like Google Classroom and higher education teachers use it to generate material for practicing or work. 

Now education industry comes in the top five business sectors that not only use AI but also make a profit with it, due to this mobile app development services has evolved. This blog will help you better understand the role of AI chatbots in education and its benefits. 

What are AI Chatbots in Edtech?

To know more about AI chatbots in Edtech, first, you need to understand what a chatbot is. 

A Chatbot is a virtual platform or an online chat system that connects with users and solves their queries. These bots are programmed to simulate human behavior, providing personalized solutions to users. These bots are basically robots that help in improving the user experience.  

Educational chatbots are interactive artificial intelligence applications that can be integrated into educational platforms. These bots can be viewed as 24/7 virtual guides, enhancing the learning experience for students. Unlike some professors who may teach too quickly or too slowly, chatbots can be adjusted to match your learning pace, providing more personalized solutions.  

Overall, students, educators, and administrators find chatbots highly beneficial, as they simplify complex tasks and offer on-demand support.

Key Benefits of Using AI Chatbots in E-learning

The educational sector is not just limited to a single business, it consists of multiple dimensions such as universities, companies, e-learning platforms, institutions, and more. Chatbots are gaining popularity in dimensions like online tutors, and teacher’s assistants, and generating results. Let’s have a look at the key benefits of using AI Chatbots in the educational industry. 

24/7 Educational Support

Imagine virtual assistants that work round the clock to provide support, likely these educational bots are also accessible 24*7. They provide ultimate and instant support to both students and instructors, whether it’s a day or night. 

This feature has increased the need for AI chatbots in the educational industry. This platform has developed a sense of confidence in the minds of educators and students, as now they can find solutions to their queries whenever they need them. It also helps in providing a seamless experience and promotes an uninterrupted mode of learning. 

Improved Student Engagement

With the establishment of AI chatbots in learning, students have become more aware and interested in learning more facts and getting a detailed knowledge of the topics. These bots provide helpful interactive conversations, deliver accurate information to the questions, and attract students’ attention by providing more interesting facts. These features have given a new and exciting approach to learning. 

Educational bots have also played a crucial role in strengthening students’ connection with their studies. With AI, learners can experience a sense of connection and personalized interaction. Motivated by the urge to explore unique issues and identify exciting insights, learners feel more engaged and dedicated to their educational journey. 

Personalized Learning Solutions

You must have definitely heard of problems like I couldn’t understand what the instructor was explaining as the tutor was very fast, or I was not present in the previous class. AI chatbots in the educational system have the power to eliminate all such problems. Bots can adjust according to the learning habits of the students and the areas where they are facing difficulty. 

AI tools can understand students’ learning habits and observe their studying patterns to provide a unique learning experience to the students most engagingly and simply. With this software now schools can also provide a facility of personalized learning experiences to the students. 

Research conducted by Statista shows that every student follows a different learning style and has varying abilities to understand.  So, to address different complexities of the students, chatbots can customize learning plans. 

Chatbot Provides Multilingual Support 

Not all people living around the world write or speak in a similar language. Multiple language-friendly chatbots provide support to people from diverse cultures and linguistic backgrounds. 

The ability of a chatbot to connect and interact with students in multiple languages ensures that people from every background can get engaging and effective learning experiences irrespective of any language barriers. This feature has promoted the interconnected and personalized learning experience provided by AI chatbots. 

Timely Feedback Collection 

Feedback is an important aspect of a successful business be it education, e-commerce, or any other. You must have definitely heard of a quote by Ken Blanchard, “Feedback is the breakfast of champions”. 

But, if you own an education company, school, or a university. There are a lot of factors like admission, hygiene, health awareness, and more on which feedback collection is required to become a leading business in this industry.

Chatbots can even help you collect multiple feedback from people who are searching for education-related topics. This approach helps industries to stay ahead of the market and their competitors. 

Cost Savings Through Chabots Assistance

Chabots work like teacher or a useful helper that can optimize resource allocation in educational institutions. AI Chatbots in education has reduced the workload of teachers by handling all the repetitive task. This can lead to a reduction in the teaching staff at the institute, which can lead to cost savings. This economic strategy guarantees the effective use of educational resources, which eventually helps to make education more widely available and reasonably priced.

Data Collection and Analysis

Chatbots have a significant role in data collection and analysis of educational institutions in various ways. Read further to learn about the top 3 ways to collect and analyze data:

• Firstly, bots can provide data related to student’s performance and behavior, which can help you make informed and effective learning programs.
• Secondly, data related to their performance, feedback, and student interaction can be collected to know the areas of improvement in the business. 
• Thirdly, Education chatbots can conduct automated assessments by accessing student responses and exam data.

Based on these data, educational institutions can make decisions and improvements in the student’s learning experience. 

Scalability

Chatbots can effectively manage numerous conversations with students at once by utilizing the power of generative AI. These AI chatbots can interact with a large number of students without affecting the quality of their results because of the technology’s real-time generation of human-like responses. Regardless of how many learners are using the chatbot at once, this scalability assures that each learner receives timely and specific assistance.

Now, if you are fascinated with the benefits you get from educational chatbots, you can build an e-learning application with a few simple steps.

Limitations of AI Chatbots in Education System

Every scholar has a different point of view on integrating AI into the education system. Some scholar talks about the advantages of using AI Chatbots while others consider it a threat to the modern generation. 

Accuracy and Reliability

In the educational industry reliability and accuracy is an important concerns. If these AI chatbots or tools don’t provide the correct information for the questions it can affect the learning process of the students. According to the research of many scholars, ChatGPT is not a reliable source as it produces thought-provoking answers. 

Moreover, if the data used to develop AI chatbots contains biases, it will give biases in the answers as well. If you are a medical student, make sure to not use these tools for your learning as your field requires a high level of accuracy. 

Fair Assessments

It is difficult for educators to review written assessments or responses given by students. As there are no accurate tools designed to detect the AI-written content. It creates trouble for the proofreaders to give accurate grading and feedback based on the assessment. 

AI chatbot integration in the education system has given rise to concerns like academic integrity and fair assessment practices. These tools have made it difficult for tutors to understand whether the responses are given by students or AI tools. 

Ethical Issues

With the evolution of AI chatbots in the education system it has enhanced several ethical implications, concerning data security, privacy, and the responsible use of AI. Some aspects of the educational field need to be maintained confidential in the educational system but these chatbots have made it accessible to the whole world. 

Future Predictions of the Education Industry with AI Chatbots

AI tools and chatbots can completely change the way students study and also change their teaching style. Now, educators will start focusing more on practical learning instead of a theoretical approach. AI Chatbots ensure to provide a highly personalized experience for the students and tutors to keep on learning new aspects of the field. Chatbots are considered a helping hand that provides instant solutions to your queries whenever you are stuck to understand any concepts. 

A study done by Statista represents that, today 79% of students are using digital tools while 78% of people believe that these technologies are also helping to maintain a good relationship better academic life, and personal life. 

According to the recent demand for AI chatbots in the education sector, the future of the education system is going to be very bright. Recent trends in the market like NLP and machine learning have provided many benefits to educational institutions. AI Chatbots can also be used for the grading system of the assessments, it helps in reducing the pressure of the instructors. 

Final Words

Chatbots have made communication easier for customers and businesses. In recent times, most people have preferred asking their queries through AI Chatbots as these bots provide a personalized experience to the customers. After the COVID outbreak, chatbots have become a lifeline for the educational sector. 

Most people prefer integrating artificial intelligence into educational software, it helps streamline services and delivers a higher quality of learning. In Edtech, students can get an immediate solution to the assessments and it is also helpful for tutors to enhance teaching strategies. 

However, many educational institutions are still facing difficulty in integrating AI chatbots into learning platforms. Companies are facing problems due to a high integration cost and ethical concerns. Therefore, with time AI has become an important aspect in the education sector. 

Looking for the best AI chatbot solutions for your educational business, make sure to connect with the experts at DianApps, a leading elearning app development company to get a complete overview of the development process and integrate chatbots into your application.