Top Features Your Food Delivery App Needs to Succeed in the US Market

Looking back, food delivery apps appear almost like a different period, where picking up takeaways required leaving the house and purchasing pizza over the phone was considered impossible. With the ease of having meals delivered right to our door, apps for food delivery have become a necessary part of our everyday lives in the modern day. To build such an application you should connect with a food delivery app development company.

The appearance of enterprises like DoorDash, Grubhub, and Uber Eats is reflective of an important shift in consumer behaviour, especially following the pandemic, which raised the demand for these types of services. By 2030, the food delivery business is anticipated to be worth $213 billion, indicating immense development and possibilities. Delivering appropriate features that meet current customer expectations serves as essential for success in this highly competitive sector. We’ll look at the key components that can help the food delivery app succeed in this blog.

What are Food Delivery Apps?

With the growing digitization usage of On-demand food delivery apps has risen as it helps users connect with nearby restaurants, access menus of different restaurants, and have their favorite meal delivered to their doorsteps. This is considered the best solution for people who do not even want to cook or step out of their homes, this app allows such people to have a meal without even traveling from one place to another. There are various types of food delivery apps read to further to know about them:

• Aggregator Apps: These apps allow users to directly order from third-party services, in these apps have listed multiple restaurants.
• Restaurant-Specific Apps: These apps are developed for a specific restaurant, these apps facilitate direct ordering and delivery for a particular restaurant. 
• Logistics-Focused Apps: Without an in-house delivery team, these apps offer third-party logistics to restaurants.

A good delivery app always consists of many features like multiple payment gateway options, customer reviews, a seamless interface, real-time tracking, and a broad range of menu options to enhance user experience. 

Important Stats Related to the Food Delivery App

In this section, you will get to read about important stats related to the growth of the food delivery industry:

• By the year 2029, it has been estimated that the food delivery app industry will reach up to $165 billion.
• Some of the most popular food delivery apps in the current market are Zomato, Uber Eats, and Swiggy.
• According to research, more than 50% of the US population uses food delivery apps to have their meals. 
• China is leading ahead of other countries in terms of food delivery app revenue generation, research has estimated that China has earned a revenue of $42.5 billion in the last year through a food delivery app.
• In the US revenue was estimated to be $17.1 and is expected to grow shortly. 

The statistics shown above clearly represent that the food delivery app market is growing at a high speed. This market is rapidly growing due to an increase in the number of mobile phone users. This has resulted in many startups planning to build a food delivery app. 

Getting an edge in this sector can be hard today due to the industry’s rapid expansion, thus if you want to succeed in this rapidly growing field, you need to sign on with a top on-demand app development firm. They will help you create an outstanding food delivery app. These businesses will assist you with integrating all of the features and functionalities that are vital to the business’s advancement. 

Learn about Benefits Of Having a Food Delivery App For Your Business.

List of the Best Food Delivery Apps Developed by the Development Companies

Every leading company once had an idea of developing a food delivery app, and today they have captured a significant amount of market share. This has all become possible with the help of expert developers and designers at experienced companies. Here, is a list of the leading food delivery companies in the market:

• Uber Eats: It is one of the most popular aggregator apps, that has some unique features like real-time tracking, and a wide list for restaurant selection. 
• Zomato: This is one of the most popular food delivery apps in India that provides innovative features like customer reviews and on-time delivery. 
• Swiggy: This app is popular in India due to its fast delivery services. 
• Just Eat: This has become popular in the European market due to its user-friendly interface.
• ChowNow: This app allows you to access local restaurants in your specific area. 
• DoorDash: These apps are more focused on the convenience of the customers. 
• Deliveroo: It allows you to access more premium options of restaurants and restaurant partnerships. 
• Slice: This brand is especially being developed for the restaurants that deliver pizza, as through this app you can only order pizza. 
• Postmates: This app is majorly famous for local deliveries of groceries and other essentials. 
• Grubhub: This app provides access to multiple restaurants and it has also become popular due to its excellent customer support. 

Key Features that You Should Integrate in Your Food Delivery App

Once you have a clear plan for a food delivery application be sure to connect with a famous food delivery app development company to build an innovative application. Once you have hired the right partner, make sure to start planning the key features and functionalities you want to integrate into the application:

With every food delivery application three kinds of users interact, and for every user you need to have separate features. Look further to know about the important features for all these key users:

• The end-user
• The admin
• The delivery person

Let’s move forward to learn about the key features and functionalities:

For the End Users:

End users are the source of money for food delivery businesses, so the design of the end user application must be simple and attractive. Allow users to find their desired restaurant. Here are some of the features and functionality that you should consider:

Profile Creation, Accessing, and Editing

When a user opens up an app or accesses it for the first time, the first screen that opens should be for signing up on the application. To ensure the smooth and fast functioning of the process make sure that customers can also use their social accounts to log in. This feature ensures a hassle-free experience for the customers. 

Food & Restaurant Searching and Filtering

In every e-commerce application, be it a food delivery app it is important to incorporate a search feature. When a user searches for a specific item, they get results based on their preferences and nearby restaurants. These apps must also provide a filtration feature to limit the number of tabs shown and improve the quality of tabs.

Cart & Payment

While developing an end-user application make sure that it easily allows users to add or remove items. If an app doesn’t provide this feature there are high chances that users will abandon this app. These apps must also provide a wide range of payment options to users to ensure a seamless and secure payment process. 

Order History and Ratings

Many users want to check their order history to keep track or for some other reason, but whenever they check a history they want all the information immediately. So, while developing an application ensure that your app has a simple order history section. Other than this also incorporates a feature through which users can rate and review restaurants, to help others make an informed decision. 

For the Admin

In the process of the food delivery application, the admin plays an important role in assigning orders to the restaurants or managing user profiles. Here we will look at the feature you should have in your restaurant and admin panel:

Registration and Profile Management

The major role played by an admin is to manage the user profile and search for a relevant restaurant to list in their application. Once a restaurant is listed it gets access to manage its product availability and orders. Overall management of the application is important to ensure the smooth functioning of the application.

Order Assignment

Admin panel must be developed while keeping restaurant requirements in mind, as they also tend to manage their order through this application. Restaurant management should be smooth from the order taking till order allocation while ensuring the order is delivered in less possible time. 

Dashboard

The dashboard of the food delivery application must be simple to use as it is considered the control center for the admin panel. This is another important feature required for the smooth functioning of the food delivery application. 

For the Delivery Agents

Delivery agents are considered as one of the important aspects for the smooth running of the business. The delivery person is the one who ensures to delivery of every item in a specified time frame:

Profile Creation and Customization

It is very difficult to track the location and the functioning of the delivery agents as they use their vehicles to deliver the food items. The process of the delivery agents must be so simple that even normal users can easily understand. Moreover, while hiring a delivery agent ensure to avoid the fraudulent registrations of the app. 

Order Handling

Once the order is placed, the delivery agent must get a notification related to the order, they get an option on whether they want to accept this order or not with a specified pricing mentioned. All this information is provided to ensure that a delivery agent can deliver the order at a specified time or not. 

GPS and Navigation

Food delivery apps must compulsorily have a GPS tracking system, as at the start of their delivery journey they must get the location of the customer to ensure seamless delivery. 

Payment and Order History

Delivery agents can also keep track of their work by regularly checking their previous delivery history. The process of checking their previous deliveries must be smooth and they must also get a personalized wallet to store their payment. 

Read about Why Does Your Restaurant Need A Business Mobile App To Grow And Flourish?

Challenges Faced by a Food Delivery Company Without an App 

If you are thinking is it compulsory to have a food delivery app for running a business in the food industry, then you should definitely read this blog further to know about the challenges faced by a company without a food delivery app, this will help you to understand the importance of food delivery app:

Limited Customer Reach: 

If a food business doesn’t have an app, they are missing out on a large customer base, as with an offline restaurant they will only be able to attract dining customers and limited phone orders, except that they won’t have the capability to reach people across the city; it leads to a reduction in potential revenue. 

Inefficiency in Order Management

Without an app, it becomes difficult for restaurant managers to manage complete phone or in-person orders. This process leads to more errors, customer dissatisfaction, and longer wait times. 

Lack of Real-TIme Order Tracking

Today, if customers order an item or a food online they prefer to track their order. But without an app, it is difficult to provide this service to your customers. 

Inefficient Resource Allocation

With an app, you don’t get access to maximum resources which leads to an inefficiency in dispatching delivery personnel without an automated system. 

Payment Issues

With the help of food delivery apps payment systems can be streamlined, which helps in reducing the dependencies on cash and enhances transaction security. 

Final Words

Finally, you must have gone through all the necessary features required for developing an innovative and intuitive food delivery application. Now, it’s time to integrate your app development ideas into reality. 

To start this process, you can take a step forward by finding a reliable mobile app development company. While selecting a development company look for their experience and expertise in the particular area of development. The list of the prominent food delivery apps has risen in the market making it difficult for startup companies to gain a competitive advantage in this highly expanded market. 

If you want to take more details of the food delivery app development, you can connect with a leading development company like DianApps.