{"id":7242,"date":"2023-10-10T12:00:00","date_gmt":"2023-10-10T12:00:00","guid":{"rendered":"https:\/\/dianapps.com\/blog\/?p=7242"},"modified":"2026-10-14T11:55:54","modified_gmt":"2026-10-14T11:55:54","slug":"a-comprehensive-guide-to-webassessor-salesforce","status":"publish","type":"post","link":"https:\/\/dianapps.com\/blog\/a-comprehensive-guide-to-webassessor-salesforce\/","title":{"rendered":"A Comprehensive Guide to Webassessor Salesforce: What Changed in 2026 and What to Do"},"content":{"rendered":"<p id=\"key-takeaways\"><strong>Key Takeaways:<\/strong><\/p>\n<ul>\n<li><strong>Webassessor is retired:<\/strong> Salesforce stopped using Webassessor (by Kryterion) for certification exams in July 2025.<\/li>\n<li><strong>New home:<\/strong> Exams are now booked in Trailhead Academy and delivered by Pearson VUE, online or at a test center.<\/li>\n<li><strong>Your history moved:<\/strong> Past certifications and exam records carried over to Trailhead Academy when your Trailblazer email matches your old Webassessor email.<\/li>\n<li><strong>Old receipts stay:<\/strong> Exam purchases made before July 21, 2025 are still viewable by logging in to Webassessor.<\/li>\n<li><strong>2026 changes:<\/strong> Salesforce renamed 16 certifications on July 24, 2026, and is retiring 24 more on February 1, 2027.<\/li>\n<\/ul>\n<blockquote>\n<p id=\"quick-answer\"><strong>Quick Answer: Webassessor Salesforce is no longer used to book Salesforce certification exams.<\/strong> Since July 21, 2025, you register in Trailhead Academy with your Trailblazer login, and Pearson VUE runs the exam online or at a test center. You only log in to Webassessor now to download receipts for exams bought before that date. Teams that want certified talent on a project can also work with DianApps&#8217; <a href=\"https:\/\/dianapps.com\/salesforce-development-services\">Salesforce development services<\/a>.<\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-22975\" src=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/1-webassessor-salesforce-then-vs-now-2.webp\" alt=\"Comparison of the old Webassessor process and the new Trailhead Academy and Pearson VUE process.\" width=\"1800\" height=\"1290\" srcset=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/1-webassessor-salesforce-then-vs-now-2.webp 1800w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/1-webassessor-salesforce-then-vs-now-2-1024x734.webp 1024w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/1-webassessor-salesforce-then-vs-now-2-768x550.webp 768w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/1-webassessor-salesforce-then-vs-now-2-1536x1101.webp 1536w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/1-webassessor-salesforce-then-vs-now-2-640x459.webp 640w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/1-webassessor-salesforce-then-vs-now-2-400x287.webp 400w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/p>\n<p>If you are searching for <strong>Webassessor Salesforce<\/strong>, you are probably trying to book an exam, find an old certificate, or log in to an account that no longer behaves the way it used to. You are not alone; the platform that thousands of Salesforce professionals used for years is no longer where Salesforce certification happens.<\/p>\n<p>This guide explains what Webassessor was, what replaced it, how to book your Salesforce exam today step by step, and what happened to your old account, receipts, and certifications. It also covers the 2026 certification renames and retirements, so you are not preparing for an exam that is about to disappear.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"what-was-webassessor-salesforce\">What Was Webassessor Salesforce?<\/h2>\n<p><strong>Webassessor was a web-based testing platform built by Kryterion that Salesforce used to register, schedule, and deliver its certification exams until July 2025.<\/strong> It was never a Salesforce product; Salesforce licensed it, and Kryterion handled both online proctoring and its network of test centers.<\/p>\n<p>For most of the last decade, Webassessor was the place you went to:<\/p>\n<ul>\n<li><strong>Create a test-taker account:<\/strong> a separate login from your Trailhead profile.<\/li>\n<li><strong>Register and pay for exams:<\/strong> pick an exam, choose online or onsite, apply a voucher, and check out.<\/li>\n<li><strong>Receive a tester code:<\/strong> the Test Taker Authorization Code emailed after booking.<\/li>\n<li><strong>See results and history:<\/strong> pass or fail status, section scores, and past attempts.<\/li>\n<li><strong>Link to Trailhead:<\/strong> a manual step so your certifications show on your Trailblazer profile.<\/li>\n<\/ul>\n<p>That split between two logins, Webassessor for exams and Trailhead for learning and maintenance, is exactly what Salesforce was removing when it moved certifications in 2025.<\/p>\n<h2 id=\"what-replaced-webassessor-for-salesforce-certifications\">What Replaced Webassessor for Salesforce Certifications?<\/h2>\n<p><strong>Trailhead Academy replaced Webassessor as the place to book and manage Salesforce certifications on July 21, 2025, and Pearson VUE replaced Kryterion as the company that delivers the exams.<\/strong> You now use one Trailblazer login for learning, booking, results, and maintenance.<\/p>\n<p>The switch happened in three steps:<\/p>\n<ul>\n<li><strong>June 30, 2025:<\/strong> last day to register for a Salesforce exam in Webassessor.<\/li>\n<li><strong>July 13, 2025:<\/strong> last day to sit a Salesforce exam on Webassessor.<\/li>\n<li><strong>July 21, 2025:<\/strong> the new certification experience went live in Trailhead Academy, with Pearson VUE delivering exams.<\/li>\n<\/ul>\n<p>Here is what is different for you as a candidate:<\/p>\n\n<table id=\"tablepress-424\" class=\"tablepress tablepress-id-424\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Task<\/th><th class=\"column-2\">Webassessor (until July 2025)<\/th><th class=\"column-3\">Trailhead Academy (since July 21, 2025)<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Login<\/td><td class=\"column-2\">Separate Webassessor account<\/td><td class=\"column-3\">Your Trailblazer profile<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Exam delivery<\/td><td class=\"column-2\">Kryterion (online or test center)<\/td><td class=\"column-3\">Pearson VUE (online or test center)<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Booking<\/td><td class=\"column-2\">Register for an Exam\" tab<\/td><td class=\"column-3\">Certifications > Find a Certification > Register Now<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Results and history<\/td><td class=\"column-2\">Webassessor dashboard<\/td><td class=\"column-3\">My Dashboard > Certifications<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Receipts<\/td><td class=\"column-2\">Webassessor Receipts tab<\/td><td class=\"column-3\">Pearson VUE \"My receipts\" page<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Linking to Trailhead<\/td><td class=\"column-2\">Manual linking with a code<\/td><td class=\"column-3\">Add your Webassessor email under Settings > Connected Accounts<\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Maintenance<\/td><td class=\"column-2\">Done on Trailhead<\/td><td class=\"column-3\">Done on Trailhead (unchanged)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-424 from cache -->\n<p><strong>The exams themselves did not change format in the move, only the platform you book them on and the company that proctors them.<\/strong><\/p>\n<p>Salesforce also renamed 35 certifications as part of this shift. For example, Salesforce Certified Administrator became Salesforce Certified Platform Administrator, so older study guides may use names you will not find in the catalog.<\/p>\n<div data-lfile-embed=\"node\/4f20addb-5b92\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-22973 size-full\" src=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1.webp\" alt=\"Timeline of Webassessor retirement, Trailhead Academy launch, and 2026 certification renames and retirements.\" width=\"1800\" height=\"1350\" srcset=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1.webp 1800w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1-1024x768.webp 1024w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1-768x576.webp 768w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1-1536x1152.webp 1536w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1-463x348.webp 463w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1-640x480.webp 640w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/3-salesforce-certification-timeline-2025-2027-1-400x300.webp 400w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/div>\n<p>&nbsp;<\/p>\n<h2 id=\"how-do-you-book-a-salesforce-certification-exam-now\">How Do You Book a Salesforce Certification Exam Now?<\/h2>\n<p><strong>To book a Salesforce certification exam in 2026, log in to Trailhead Academy, find your certification, click Register Now, complete your exam profile, and then schedule and pay on Pearson VUE.<\/strong> Keep your government ID and payment details ready, and the whole booking happens in one sitting.<\/p>\n<ol>\n<li><strong>Log in to Trailhead Academy:<\/strong> go to trailheadacademy.salesforce.com, or open Trailhead and select Certifications, and sign in with your Trailblazer profile.<\/li>\n<li><strong>Find your certification:<\/strong> open Certifications &gt; Find a Certification. You can filter by product, role, and level, or show only certifications with no prerequisites.<\/li>\n<li><strong>Review the exam page:<\/strong> check the price, time allowed, passing score, and prerequisites. The page also links to the official exam guide and Trailmixes for preparation.<\/li>\n<li><strong>Click Register Now:<\/strong> choose whether you are taking the exam online or at a test center.<\/li>\n<li><strong>Complete your exam profile:<\/strong> enter your legal name exactly as it appears on your government-issued photo ID, plus company, phone, and address. The form currently accepts Latin letters, numbers, common symbols, and common accented characters only.<\/li>\n<li><strong>Schedule on Pearson VUE:<\/strong> you are redirected to Pearson VUE. Pick your exam language, accept the exam policies, then choose your proctor language, time zone, date, and time.<\/li>\n<li><strong>Book and pay:<\/strong> click &#8220;Book this appointment&#8221;, review the cart, and check out with your card or voucher code.<\/li>\n<li><strong>Run the system test (online exams):<\/strong> after payment, Pearson VUE shows a page where you can test your webcam, microphone, and internet connection. Do this well before exam day.<\/li>\n<\/ol>\n<p>Once booked, your upcoming exam appears on your Trailhead Academy home page. Click the exam name to reach its detail page for prep and review at any time.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-22974\" src=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/2-how-to-book-salesforce-exam-2026-1.webp\" alt=\"Six steps to book a Salesforce certification exam through Trailhead Academy and Pearson VUE.\" width=\"1800\" height=\"1410\" srcset=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/2-how-to-book-salesforce-exam-2026-1.webp 1800w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/2-how-to-book-salesforce-exam-2026-1-1024x802.webp 1024w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/2-how-to-book-salesforce-exam-2026-1-768x602.webp 768w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/2-how-to-book-salesforce-exam-2026-1-1536x1203.webp 1536w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/2-how-to-book-salesforce-exam-2026-1-640x501.webp 640w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/2-how-to-book-salesforce-exam-2026-1-400x313.webp 400w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/p>\n<blockquote><p><strong>Tip:<\/strong> If you are planning to sit an exam between September 29 and November 17, 2026, check the Salesforce and Pearson VUE free retake promotion first. You opt in before booking, use the promo code at checkout, and can schedule a free retake between January 4 and April 7, 2027, if needed. The promotion excludes the Technical Architect certification and Accredited Professional exams.<\/p><\/blockquote>\n<h2 id=\"online-vs-test-center-which-pearson-vue-option-should-you-pick\">Online vs Test Center: Which Pearson VUE Option Should You Pick?<\/h2>\n<p><strong>Both options test the same exam content; the choice comes down to your setup at home and how far you are from a Pearson VUE test center.<\/strong> Community writers who have tested the new platform note that Pearson VUE&#8217;s test center network is more convenient in some regions than Kryterion&#8217;s was.<\/p>\n\n<table id=\"tablepress-425\" class=\"tablepress tablepress-id-425\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Factor<\/th><th class=\"column-2\">Online proctored<\/th><th class=\"column-3\">Test center<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Where<\/td><td class=\"column-2\">Your home or office<\/td><td class=\"column-3\">Pearson VUE test center<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Equipment<\/td><td class=\"column-2\">Your computer, webcam, microphone, stable internet<\/td><td class=\"column-3\">Provided by the center<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Software<\/td><td class=\"column-2\">Pearson VUE testing software and a system test<\/td><td class=\"column-3\">None to install<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Room rules<\/td><td class=\"column-2\">Quiet, private, clear desk, checked by the proctor<\/td><td class=\"column-3\">Controlled by the center<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">ID check<\/td><td class=\"column-2\">Government photo ID shown on camera<\/td><td class=\"column-3\">Government photo ID at check-in<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Best for<\/td><td class=\"column-2\">Candidates far from a center with a reliable setup<\/td><td class=\"column-3\">Candidates who want zero tech risk<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-425 from cache -->\n<p><strong>Our recommendation:<\/strong> pick a test center if your internet or room is unpredictable. A dropped connection during an online exam is more stressful than an hour of travel.<\/p>\n<p><strong>Rescheduling:<\/strong> late reschedules and cancellations carry a fee, with a shorter notice window for online exams than for test center exams. Check the current Exam Reschedule and Cancellation Policy on Trailhead Help before you book, because these rules are set by Salesforce and can change.<\/p>\n<h2 id=\"after-you-book-reschedule-exam-day-and-results\">After You Book: Reschedule, Exam Day and Results<\/h2>\n<p><strong>Everything after booking is managed from your upcoming exam in Trailhead Academy, which hands you over to Pearson VUE for changes and for the exam itself.<\/strong> These are the steps candidates ask about most.<\/p>\n<h3 id=\"how-do-i-reschedule-or-cancel-my-salesforce-exam\">How do I reschedule or cancel my Salesforce exam?<\/h3>\n<ol>\n<li><strong>Log in to Trailhead Academy:<\/strong> sign in with your Trailblazer profile.<\/li>\n<li><strong>Find your exam:<\/strong> look in the Upcoming section of the home page.<\/li>\n<li><strong>Open the appointment:<\/strong> click the exam to see its appointment confirmation page.<\/li>\n<li><strong>Click Modify Registration:<\/strong> Pearson VUE opens in a new page.<\/li>\n<li><strong>Choose reschedule or cancel:<\/strong> for a reschedule, confirm your time zone and pick a new date and time.<\/li>\n<li><strong>Check your email:<\/strong> a confirmation goes to the email on your Trailblazer profile.<\/li>\n<\/ol>\n<p>Late changes carry a fee, so check the Exam Reschedule and Cancellation Policy on Trailhead Help before you modify a booking.<\/p>\n<h3 id=\"how-do-i-request-exam-accommodations\">How do I request exam accommodations?<\/h3>\n<p><strong>Request accommodations from your Trailhead Academy profile before you schedule the exam,<\/strong> because approval is needed first. If you already had accommodations approved in Webassessor, Salesforce says they carried over to the new experience automatically. See the Accommodations FAQ on Salesforce Help for the evidence each request needs.<\/p>\n<h3 id=\"what-happens-on-exam-day-with-pearson-vue\">What happens on exam day with Pearson VUE?<\/h3>\n<p>For an online proctored exam, candidates who have taken it describe this check-in flow:<\/p>\n<ol>\n<li><strong>Log in early:<\/strong> you can launch the exam up to 30 minutes before the start time, so log in 10 to 15 minutes early.<\/li>\n<li><strong>Close everything else:<\/strong> the Pearson VUE software asks you to close all other apps and windows.<\/li>\n<li><strong>Photograph your ID:<\/strong> use your phone to take a photo of your government-issued ID. The name must match the legal name on your exam profile exactly.<\/li>\n<li><strong>Photograph your room:<\/strong> take photos of the space in front of you, behind you, and on both sides.<\/li>\n<li><strong>Show the proctor your room:<\/strong> the proctor may ask you to pick up your laptop and give a quick tour of the room.<\/li>\n<li><strong>Start the exam:<\/strong> once approved, the exam begins. You can flag questions and review them on a summary page before you submit.<\/li>\n<\/ol>\n<p>For a test center exam, arrive early with your government-issued photo ID. The test center provides the computer, so there is no software to install.<\/p>\n<p><strong>Keep your phone out of reach and your room quiet.<\/strong> Background noise or someone entering the room can pause an online exam until the proctor clears it.<\/p>\n<h3 id=\"where-do-i-see-my-exam-results\">Where do I see my exam results?<\/h3>\n<p><strong>Your result is recorded in Trailhead Academy under My Dashboard &gt; Certifications.<\/strong> The Past tab lists each attempt with the date, the delivery method, and whether you passed. If you pass, the certification also appears on your Trailblazer profile.<\/p>\n<h3 id=\"what-should-i-do-after-i-pass\">What should I do after I pass?<\/h3>\n<ol>\n<li><strong>Download your certificate:<\/strong> open the certification on your Trailblazer profile and download the official certificate PDF.<\/li>\n<li><strong>Share a verification link:<\/strong> anyone can confirm your status at trailhead.salesforce.com\/credentials\/verification by entering your name or email.<\/li>\n<li><strong>Plan your maintenance:<\/strong> your Trailblazer profile shows each certification&#8217;s maintenance due date with a link to the module. Complete it before the deadline, or the certification expires.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-22982\" src=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135634.878.webp\" alt=\"Trailblazzer Account Screenshot of all upcoming exams that you have applied for on Trailblazzer.\" width=\"1902\" height=\"852\" srcset=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135634.878.webp 1902w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135634.878-1024x459.webp 1024w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135634.878-768x344.webp 768w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135634.878-1536x688.webp 1536w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135634.878-640x287.webp 640w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135634.878-400x179.webp 400w\" sizes=\"auto, (max-width: 1902px) 100vw, 1902px\" \/><\/p>\n<h2 id=\"webassessor-login-old-records-and-linking-with-trailhead\">Webassessor Login, Old Records and Linking With Trailhead<\/h2>\n<p><strong>You can still log in to Webassessor, but only to view and download receipts for Salesforce exams you bought before July 21, 2025.<\/strong> Everything else, including your certification history, upcoming exams, and maintenance status, now lives in Trailhead Academy.<\/p>\n<h3 id=\"how-do-i-log-into-webassessor-for-salesforce-certification\">How do I log into Webassessor for Salesforce certification?<\/h3>\n<p>Use Webassessor only for receipts of exams bought before July 21, 2025:<\/p>\n<ol>\n<li><strong>Open Webassessor:<\/strong> go to webassessor.com and sign in with your old Webassessor username and password.<\/li>\n<li><strong>Open the Receipts tab:<\/strong> you will see a list of your past exam purchases.<\/li>\n<li><strong>Download the receipt:<\/strong> click Receipt next to the purchase you need. Webassessor generates a downloadable PDF.<\/li>\n<\/ol>\n<p>For exams bought after July 21, 2025, open My Dashboard &gt; Order History in Trailhead Academy. It takes you to Pearson VUE&#8217;s &#8220;My receipts&#8221; page, where you can also click Resend to email a receipt to yourself.<\/p>\n<h3 id=\"how-to-link-webassessor-with-trailhead-in-2026\">How to link Webassessor with Trailhead in 2026<\/h3>\n<p><strong>To link Webassessor with Trailhead today, add your Webassessor email as a connected account in your Trailblazer settings.<\/strong> The old linking page with a verification code belonged to the Webassessor era. Salesforce now uses this connection to move your Webassessor exam history into Trailhead Academy.<\/p>\n<p>Follow these steps:<\/p>\n<ol>\n<li><strong>Log in to Trailhead:<\/strong> sign in with your existing Trailblazer profile. Do not create a new profile just for certifications.<\/li>\n<li><strong>Open Settings:<\/strong> click your profile picture and select Settings.<\/li>\n<li><strong>Find Connected Accounts:<\/strong> scroll to the Connected Accounts section and look for the email you used in Webassessor.<\/li>\n<li><strong>Connect it if missing:<\/strong> click &#8220;Connect an Account&#8221; and add your Webassessor email.<\/li>\n<li><strong>Check your history:<\/strong> open Trailhead Academy and go to My Dashboard &gt; Certifications &gt; Past. Each exam shows when and where you took it and whether you passed.<\/li>\n<li><strong>Allow time to sync:<\/strong> if history does not appear right away, check again later before contacting support.<\/li>\n<\/ol>\n<h3 id=\"what-if-my-old-certifications-are-missing-or-i-have-two-accounts\">What if my old certifications are missing or I have two accounts?<\/h3>\n<p><strong>Missing certifications almost always mean the Trailblazer email and the old Webassessor email do not match.<\/strong> Add your Webassessor email under Settings &gt; Connected Accounts on the Trailblazer profile you want to keep, then check My Dashboard again.<\/p>\n<p>If you had more than one Webassessor account, or the history still does not appear, contact Salesforce through Trailhead Help and ask them to merge the records. Do not create a new Trailblazer profile, as that can split your history further.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-22981\" src=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135535.317.webp\" alt=\"Trailhead Academy dashboard listing past Salesforce certification exams and results.\" width=\"1902\" height=\"852\" srcset=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135535.317.webp 1902w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135535.317-1024x459.webp 1024w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135535.317-768x344.webp 768w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135535.317-1536x688.webp 1536w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135535.317-640x287.webp 640w, https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Untitled-design-2026-10-14T135535.317-400x179.webp 400w\" sizes=\"auto, (max-width: 1902px) 100vw, 1902px\" \/><\/p>\n<p>Once your history is in place, employers and clients can confirm your credentials through Salesforce&#8217;s public verification. Our guide to <a href=\"https:\/\/dianapps.com\/blog\/salesforce-certification-verification-heres-everything-to-know\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Salesforce certification verification<\/a> walks through that process.<\/p>\n<h2 id=\"salesforce-certification-changes-in-2026-renames-and-retirements\">Salesforce Certification Changes in 2026: Renames and Retirements<\/h2>\n<p><strong>Salesforce renamed 16 certifications on July 24, 2026, and is retiring 24 certifications (15 Accredited Professional and 9 Salesforce certifications) on February 1, 2027.<\/strong> Check both lists before you book, so you prepare for an exam that will still count.<\/p>\n<p>The retirement dates you need to know:<\/p>\n<ul>\n<li><strong>July 24, 2026:<\/strong> last day to register for a retiring exam, and the day renamed certifications went live.<\/li>\n<li><strong>August 31, 2026:<\/strong> last day to sit a retiring exam.<\/li>\n<li><strong>February 1, 2027:<\/strong> official retirement date.<\/li>\n<\/ul>\n<p><strong>A retired certification is still valid;<\/strong> retirement only means Salesforce has stopped maintaining or evaluating those skills in its current catalog. If you hold one, it stays on your Trailblazer profile, and no maintenance is needed before the retirement date.<\/p>\n<p>Some of the renamed certifications:<\/p>\n\n<table id=\"tablepress-426\" class=\"tablepress tablepress-id-426\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Old name<\/th><th class=\"column-2\">New name (from July 24, 2026)<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Salesforce Certified Sales Cloud Consultant<\/td><td class=\"column-2\">Salesforce Certified Agentforce Sales Consultant<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Salesforce Certified Service Cloud Consultant<\/td><td class=\"column-2\">Salesforce Certified Agentforce Service Consultant<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Salesforce Certified Sales Foundations<\/td><td class=\"column-2\">Salesforce Certified Agentforce Sales Foundations<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Salesforce Certified Nonprofit Cloud Consultant<\/td><td class=\"column-2\">Salesforce Certified Agentforce Nonprofit Consultant<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Salesforce Certified Revenue Cloud Consultant<\/td><td class=\"column-2\">Salesforce Certified Revenue Management Consultant<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-426 from cache -->\n<p>Retiring certifications include the B2B Solution Architect, B2C Commerce Architect, CPQ Administrator, Education Cloud Consultant, Industries CPQ Developer, and MuleSoft Catalyst Consultant. See Salesforce&#8217;s 2027 Certification Retirements FAQ for the full list.<\/p>\n<p><strong>If your certification is only being renamed, you do not need to do anything;<\/strong> your Trailblazer profile updates automatically. The exam content and annual maintenance requirements stay the same.<\/p>\n<h2 id=\"how-much-does-a-salesforce-certification-exam-cost-in-2026\">How Much Does a Salesforce Certification Exam Cost in 2026?<\/h2>\n<p><strong>Most Salesforce certification exams cost $200, and architect-level exams cost $400, plus local taxes, and a retake is normally charged at 50% of the exam price.<\/strong> The exact fee for your exam is shown on its Trailhead Academy page before you register.<\/p>\n\n<table id=\"tablepress-427\" class=\"tablepress tablepress-id-427\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\">Item<\/th><th class=\"column-2\">Typical cost or rule<\/th><th class=\"column-3\">Where to confirm<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-striping row-hover\">\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Admin, developer and consultant exams<\/td><td class=\"column-2\">$200 + tax<\/td><td class=\"column-3\">Exam page in Trailhead Academy<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Architect exams<\/td><td class=\"column-2\">$400 + tax<\/td><td class=\"column-3\">Exam page in Trailhead Academy<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Entry-level exams<\/td><td class=\"column-2\">Lower tier (for example $150)<\/td><td class=\"column-3\">Exam page in Trailhead Academy<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Retake after a failed attempt<\/td><td class=\"column-2\">50% of the exam fee (Associate exams excluded)<\/td><td class=\"column-3\">Retake Policy on Trailhead Help<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Free retake promotion<\/td><td class=\"column-2\">Exam taken Sep 29 to Nov 17, 2026, free retake Jan 4 to Apr 7, 2027<\/td><td class=\"column-3\">Salesforce Certification Exam Retake Promotion (2026\/2027)<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Late reschedule or cancellation<\/td><td class=\"column-2\">Fee applies inside the notice window<\/td><td class=\"column-3\">Exam Reschedule and Cancellation Policy<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-427 from cache -->\n<p><em>Prices verified from Salesforce community and Trailhead sources as of October 2026.<\/em><\/p>\n<p><strong>Save money:<\/strong> if your retake price does not show the 50% discount at checkout on Pearson VUE, stop and contact support before paying. Some candidates reported this mismatch soon after the platform switch.<\/p>\n<h2 id=\"can-you-prepare-for-salesforce-exams-online\">Can You Prepare for Salesforce Exams Online?<\/h2>\n<p><strong>Yes, you can prepare for Salesforce certification exams fully online, using free Trailhead modules and Trailmixes, the official exam guide, hands-on practice in a free Developer Edition org, and practice tests.<\/strong> Trailhead Academy also offers paid instructor-led prep classes if you want structure.<\/p>\n<ul>\n<li><strong>Start with the exam guide:<\/strong> every exam page in Trailhead Academy links to its official guide, which lists the topics and their weighting. Plan your study time around those weights.<\/li>\n<li><strong>Follow the Trailmix:<\/strong> the recommended Trailmix on the exam page covers the badges Salesforce expects you to know.<\/li>\n<li><strong>Build, do not just read:<\/strong> set up a free Developer Edition org and recreate real scenarios, such as a validation rule, a Flow or a permission set. Hands-on work is what makes scenario questions easier.<\/li>\n<li><strong>Take practice exams:<\/strong> timed practice tests show you the question style and expose weak sections before the real exam.<\/li>\n<li><strong>Use your section scores:<\/strong> if you do not pass, compare the weighted sections in the exam guide with the topics you found hardest, and revise those first.<\/li>\n<li><strong>Join the community:<\/strong> Trailblazer Community groups and local user groups are where candidates share study plans and, sometimes, exam vouchers.<\/li>\n<\/ul>\n<p><strong>Plan for maintenance too.<\/strong> Most Salesforce certifications need a free annual maintenance module on Trailhead, and missing the deadline means the certification expires.<\/p>\n<h2 id=\"how-dianapps-works-with-salesforce-certified-teams\">How DianApps Works With Salesforce-Certified Teams<\/h2>\n<p>DianApps, a mobile and AI app development company and Salesforce Consulting Partner, builds and customizes Salesforce for clients across healthcare, fintech, retail, and more. Our certified team members go through the same Trailhead Academy process described in this guide, so we see the platform changes from the candidate&#8217;s side as well as the client&#8217;s.<\/p>\n<p>If your business needs certified Salesforce talent without running its own certification program, our team covers implementation, integration, customization, and managed services.<\/p>\n<div style=\"background: #EEF2FE; border: 1px solid #DBE2FB; border-radius: 14px; padding: 28px 32px; margin: 38px 0;\">\n<h3 style=\"color: #1b3fae; font-size: 22px; line-height: 1.3; font-weight: bold; margin: 0 0 10px;\"><span style=\"font-weight: 400;\"><b>Need certified Salesforce developers?<\/b><\/span><\/h3>\n<p style=\"color: #4b5563; font-size: 16px; line-height: 1.6; margin: 0 0 22px;\"><span style=\"font-weight: 400;\">Get in touch with our team of certified Salesforce experts who can join your team in just 48-72 hours.<\/span><\/p>\n<p><a style=\"display: inline-block; background: #2563EB; color: #ffffff; text-decoration: none; font-size: 15px; font-weight: 600; padding: 13px 26px; border-radius: 8px;\" href=\"https:\/\/dianapps.com\/contact\">Connect With Salesforce Certified Team \u2192<\/a><\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>If you are building a team instead, you can also <a href=\"https:\/\/dianapps.com\/hire-salesforce-developers\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">hire Salesforce developers<\/a> who already hold current certifications.<\/p>\n<p><a href=\"https:\/\/dianapps.com\/salesforce-consulting-services\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><strong>Explore Salesforce Consulting Services \u2192<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<style>.elementor-22998 .elementor-element.elementor-element-2932a52{text-align:left;}.elementor-22998 .elementor-element.elementor-element-2932a52 > .elementor-widget-container{margin:0px 0px 0px 0px;}.elementor-22998 .elementor-element.elementor-element-0b767d1 .elementor-tab-title{border-width:1px;border-color:#00000014;}.elementor-22998 .elementor-element.elementor-element-0b767d1 .elementor-tab-content{border-width:1px;border-bottom-color:#00000014;}.elementor-22998 .elementor-element.elementor-element-0b767d1 > .elementor-widget-container{margin:0px 0px 0px 0px;}<\/style><div class=\"porto-block elementor elementor-22998\">\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27707ca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27707ca\" data-element_type=\"section\">\r\n\t\t\t\r\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0163611\" data-id=\"0163611\" data-element_type=\"column\">\r\n\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03a2969 elementor-widget elementor-widget-text-editor\" data-id=\"03a2969\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2932a52 elementor-widget elementor-widget-heading\" data-id=\"2932a52\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-large\">FAQs <\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b767d1 elementor-widget elementor-widget-toggle\" data-id=\"0b767d1\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{-webkit-margin-start:-5px;margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1201\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1201\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is Webassessor still used for Salesforce certification?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1201\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1201\"><p>No. Salesforce stopped using Webassessor for certification exams in July 2025. The last exams on Webassessor ran on July 13, 2025, and since July 21, 2025, all Salesforce exams are booked in Trailhead Academy and delivered by Pearson VUE.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1202\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1202\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the steps to get certified through Kryterion for Salesforce?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1202\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1202\"><p>You cannot get certified through Kryterion anymore, because Pearson VUE replaced Kryterion as Salesforce&#8217;s exam provider in July 2025. Today you log in to Trailhead Academy, choose a certification, click Register Now, complete your exam profile, and schedule and pay on Pearson VUE.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1203\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1203\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I log into Webassessor for Salesforce certification?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1203\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1203\"><p>Sign in at webassessor.com with your old username and password. The account is now only useful for downloading receipts for exams bought before July 21, 2025. Your certifications, history, and new bookings are in Trailhead Academy under your Trailblazer login.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1204\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1204\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I link Webassessor with Trailhead?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1204\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1204\"><p>Log in to Trailhead, click your profile picture, open Settings, and check the Connected Accounts section for your Webassessor email. If it is missing, click &#8220;Connect an Account&#8221; and add it. Your Webassessor exam history then appears in Trailhead Academy under My Dashboard &gt; Certifications &gt; Past.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1205\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1205\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I merge Webassessor accounts?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1205\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1205\"><p>Make sure the Trailblazer profile you keep uses the same email as your main Webassessor account. If you had several Webassessor accounts, or history is still missing, contact Salesforce through Trailhead Help and ask them to merge the certification records.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1206\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1206\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What were the benefits of using Webassessor and Kryterion for Salesforce certifications?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1206\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1206\"><p>Webassessor gave candidates one place to book exams, choose online or onsite proctoring, see results, and track history. Its main drawback was a separate login from Trailhead. Trailhead Academy now offers the same features with one login, plus learning resources on the same platform.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1207\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1207\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I prepare for Salesforce Webassessor exams online?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1207\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1207\"><p>Yes. The same Salesforce exams, now booked through Trailhead Academy, can be prepared for fully online using Trailhead modules, Trailmixes, the official exam guide, a free Developer Edition org, and practice tests. You can also take the exam itself online through Pearson VUE.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1208\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1208\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is my Salesforce certification still valid after the move to Trailhead Academy?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1208\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1208\"><p>Yes. Existing certifications and exam history carried over to Trailhead Academy. Even certifications being retired on February 1, 2027 remain valid, retirement only means Salesforce has stopped maintaining those exams.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is Webassessor still used for Salesforce certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. Salesforce stopped using Webassessor for certification exams in July 2025. The last exams on Webassessor ran on July 13, 2025, and since July 21, 2025, all Salesforce exams are booked in Trailhead Academy and delivered by Pearson VUE.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What are the steps to get certified through Kryterion for Salesforce?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You cannot get certified through Kryterion anymore, because Pearson VUE replaced Kryterion as Salesforce&#8217;s exam provider in July 2025. Today you log in to Trailhead Academy, choose a certification, click Register Now, complete your exam profile, and schedule and pay on Pearson VUE.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I log into Webassessor for Salesforce certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Sign in at webassessor.com with your old username and password. The account is now only useful for downloading receipts for exams bought before July 21, 2025. Your certifications, history, and new bookings are in Trailhead Academy under your Trailblazer login.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I link Webassessor with Trailhead?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Log in to Trailhead, click your profile picture, open Settings, and check the Connected Accounts section for your Webassessor email. If it is missing, click &#8220;Connect an Account&#8221; and add it. Your Webassessor exam history then appears in Trailhead Academy under My Dashboard &gt; Certifications &gt; Past.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do I merge Webassessor accounts?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Make sure the Trailblazer profile you keep uses the same email as your main Webassessor account. If you had several Webassessor accounts, or history is still missing, contact Salesforce through Trailhead Help and ask them to merge the certification records.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What were the benefits of using Webassessor and Kryterion for Salesforce certifications?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Webassessor gave candidates one place to book exams, choose online or onsite proctoring, see results, and track history. Its main drawback was a separate login from Trailhead. Trailhead Academy now offers the same features with one login, plus learning resources on the same platform.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I prepare for Salesforce Webassessor exams online?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. The same Salesforce exams, now booked through Trailhead Academy, can be prepared for fully online using Trailhead modules, Trailmixes, the official exam guide, a free Developer Edition org, and practice tests. You can also take the exam itself online through Pearson VUE.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is my Salesforce certification still valid after the move to Trailhead Academy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. Existing certifications and exam history carried over to Trailhead Academy. Even certifications being retired on February 1, 2027 remain valid, retirement only means Salesforce has stopped maintaining those exams.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Key Takeaways: Webassessor is retired: Salesforce stopped using Webassessor (by Kryterion) for certification exams in July 2025. New home: Exams are now booked in Trailhead Academy and delivered by Pearson VUE, online or at a test center. Your history moved: Past certifications and exam records carried over to Trailhead Academy when your Trailblazer email matches [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":23005,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"A Guide to Webassessor Salesforce: What Changed in 2026","_yoast_wpseo_opengraph-description":"Webassessor Salesforce exams now run through Trailhead Academy and Pearson VUE. 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Learn how to log in, book exams, find old records and link your account.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dianapps.com\/blog\/a-comprehensive-guide-to-webassessor-salesforce\/\" \/>\n<meta property=\"og:site_name\" content=\"Learn About Digital Transformation &amp; Development | DianApps Blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-10T12:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-14T11:55:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dianapps.com\/blog\/wp-content\/uploads\/2023\/10\/Your-paragraph-text-21.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"864\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Vaibhav Sharma\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Vaibhav Sharma\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A Guide to Webassessor Salesforce: What Changed in 2026","description":"Webassessor Salesforce exams now run through Trailhead Academy and Pearson VUE. 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